Most Providers find that filing claims electronically offers them distinct benefits: CIGNA Behavioral Health has 2 options: Submit claims using web claims on the CIGNA Behavioral Health web site or submit electronically through a clearinghouse.

Advantages to using web claims include:

• IT'S FREE - no administrative fees
• IT'S FAST - most claims (all those that auto-adjudicate) are processed within 15 days
• IT'S CONVENIENT – easy set-up and intuitive process
• IT'S SECURE – data security is higher than with paper-based claims
• IT'S EFFECIENT – web processing helps catch and reduce pre-submission errors, so more of your claims auto-adjudicate.

For further information regarding web claims please contact CIGNA Behavioral Health Web Support at 1-800-334-8925.

Clearinghouses we accept claims through include:

WebMD
ProxyMed

Please contact the clearinghouse of your choice to discuss claims submissions to CIGNA Behavioral Health.