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Most Providers find that filing claims electronically offers them distinct benefits: Cigna Behavioral Health has 2 options: Submit claims using web claims on the Cigna Behavioral Health web site or submit electronically through a clearinghouse.

Advantages to using web claims include:

  • IT'S FREE - no administrative fees
  • IT'S FAST - most claims (all those that auto-adjudicate) are processed within 15 days
  • IT'S CONVENIENT – easy set-up and intuitive process
  • IT'S SECURE – data security is higher than with paper-based claims
  • IT'S EFFECIENT – web processing helps catch and reduce pre-submission errors, so more of your claims auto-adjudicate.

For further information regarding web claims please contact Cigna Behavioral Health Web Support at 1-800-334-8925.

Clearinghouses we accept claims through include:

WebMD
ProxyMed

Please contact the clearinghouse of your choice to discuss claims submissions to Cigna Behavioral Health.

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