CBH Practitioner Connection
The right help at the right time!
THE COORDINATION OF BEHAVIORAL CARE WITH PRIMARY CARE
It is the policy of Cigna, and a requirement of our customers' health plans, that behavioral health services must be closely coordinated with general medical care. The results of the 2007 Practitioner Treatment Record Reviews reveal an opportunity for improving coordination of care between behavioral and medical practitioners.
Item #22 on the record review tool: “The record reflects attempts to coordinate behavioral care with the primary care physician at any time during treatment when coordination of care is indicated. (N/A for the following types of cases: Family problems, marital therapy, adjustment disorder.)”
Examples of Compliance
Results for Item #22 in 2007 (Goal = 80%)
Only psychiatrists met the 80 percent compliance goal. Possible contributing factors to low compliance may be seen in the 2006 Practitioner Satisfaction Survey that asked behavioral practitioners the following question: “If there are problems in obtaining information from the Primary Care Physician, which of the following were contributing factors? (Check all that apply):”