Questions about your 1099 Tax Information? Contact
Accounts Payable at 800.433.5768 ext. 2522 for all regions.
Please use the map below and click on the appropriate
state to determine the appropriate contacts for your needs, based upon your state
or region. Some common queries include:
- If you are seeking general information or assistance not available or
found through our website, please contact the Customer
Service Web Representative.
- If you want to find out whom to contact about joining our network, please
contact your Network Development Specialist.
Facilities may contact the Facility Contracting Representative.
- If you require assistance in selecting an electronic-claims approach,
please contact the Customer Service Web Representative.
For specific questions about web-based claims, please contact the Electronic
Commerce Answer Line at 1.800.334.8925, extension 2.
If you have other questions or feedback about our online
applications, please contact us by calling us toll free at
1.888.259.6279, extension 2.
NOTE: If your inquiry is regarding claims issues or benefit
information, please contact our Provider Advocate department at
800.926.2273. Issues of this nature may contain confidential
information that cannot be addressed via email.
Replies from CIGNA Behavioral Health will be sent using Secure
Email. Please follow the directions in the Secure Email message
to access our response.
