ࡱ> kljܥhc elKfI S(qX679/`vOCIGNA Behavioral Health WELLNESS SEMINARS  SEMINAR TITLE  GOALS AUDIENCE TIMEALTERNATIVE MEDICINEUnderstand the differences between alternative and conventional medicine Become aware that there is a lack of reliable information about the efficacy of alternative medicine Learn about hypnotherapy, acupressure, herbal medicine, yoga and much moreEmployees, Supervisors and Managers1 to 1.5 hoursBALANCING WORK AND PERSONAL LIFEIdentify the day-to-day realities of balancing work and personal life Enhance your ability to set limits and priorities Improve skills in communication, planning and role partitioning Increase personal and job satisfactionEmployees, Supervisors and Managers1 hourBATTLING THE BLUESUnderstanding depression and the blues Recognizing the signs and symptoms of depression Effects in the workplace Treatments for depression Helping the depressedEmployees, Supervisors and Managers1 hourCANCER: WHEN CANCER TOUCHES YOUR LIFELearn about cancer: definition, signs and symptoms, types, staging, treatments Increase knowledge of, & sensitivity to, those diagnosed with cancer Learn about emotional/psychological effects of cancer and how it affects the whole family and co-workers Identify personal stressors and begin to develop strategies for coping Employees, Supervisors and Managers1 hourCARING FOR YOUR AGING PARENTSDetermine your aging parents needs and wishes Identify a continuum of living arrangements for the elderly Learn about legal, medical, and financial planning for the elderly Identify emotional needs of the elderly, the human element in caregiving. Identify the signs of caregiver burnout, and find solutionsEmployees Supervisors and Managers1.5 hoursCHOOSING CHILD CARE PROVIDERSLearn effective ways to search for and choose a child care provider Increase ability to create and maintain a successful child care arrangement Learn ways to evaluate you childs care Learn stress management skills for working parentsEmployees, Supervisors and Managers1 hour CHRONIC AND TERMINAL ILLNESSIncrease knowledge of and sensitivity to those with chronic or terminal illness Learn about stress associated with major illness, and effect on entire family Review stages of acceptance and recovery Identify your personal stressors, and begin to develop strategies for copingEmployees, Supervisors and Managers1 hourCONFLICT RESOLUTIONDefine and understand the nature of conflict Identify common sources of conflict Learn to identify symptoms and stages of unresolved conflict Learn and practice techniques to resolve conflictsEmployees, Supervisors and Managers1 1.5 hoursCONQUERING THE WINTER BLUESDefine winter blues and seasonal affective disorder Identify how the winter season affects you Learn strategies for coping with winter bluesEmployees, Supervisors and Managers1 hourCUSTOMER RETENTION WITH EMOTIONAL INTELLIGENCELearn ways to improve your companys retention of its customers, using emotional intelligence, or EQ Learn to provide emotional experiences for your customers Reframe complaints as gifts from the customer Develop best practices for retaining employees as a way to retain customersEmployees, Supervisors and Managers1.5 hoursDEALING WITH DIFFICULT PEOPLELearn how to differentiate between difficult behaviors and difficult situations Understand the reasons behind difficult behaviors Recognize how our thoughts contribute to negative impressions of others Learn techniques for dealing with difficult peopleEmployees, Supervisors and Managers1 hourDRUG AND ALCOHOL AWARENESSUnderstanding chemicals, alcohol and other drugs Explore the effects of drugs and alcohol in the workplace Benefits of a drug-free workplace Identify ways to deal with drug and alcohol use and abuseEmployees, Supervisors and Managers1 hourDUAL CAREERS: STRESSES AND STRATEGIESUnderstand pressures couples are under in current world environment Explore advantages & disadvantages of the dual career couple Explore differences in gender roles & the division of household labor Learn strategies to address these stressors Employees, Supervisors and Managers1 hourEFFECTIVE PARENTING FOR AGES 2-12 Identify your own parenting style Understand the reasons children misbehave Understand the importance of your attention, encouragement, and your relationship with your child Learn the most effective, healthiest approaches to disciplineEmployees, Supervisors and Managers1 hourEFFECTIVE TIME MANAGEMENTIdentify barriers to effective time management Learn to prioritize your time to achieve your goals Learn techniques to help you manage time more effectivelyEmployees, Supervisors and Managers1 HourENHANCING YOUR WELL-BEING MODULE 1 LEARNING NEW THINGS Recognize the ease of falling into ruts and routines Stimulate your mindThink again Expand your knowledge base and learn new skills Strive for balance Try something newEmployees, Supervisors and Managers1 hourENHANCING YOUR WELL-BEING MODULE 2 STAYING ACTIVE Learning to stay active is the best way to feel vital and alive. Defining fitness and activitydoing what you enjoy Taking it one step at a time Striving for balance Take action: Get movingEmployees, Supervisors and Managers1 hourENHANCING YOUR WELL-BEING MODULE 3 UNDERSTAND YOUR FEELINGS Learn what constitutes good emotional health Increase self-awareness Identify strategies to manage your emotions Understand ways to enhance your motivation Develop and strengthen empathy and social skillsEmployees, Supervisors and Managers1 hourENHANCING YOUR WELL-BEING MODULE 4 ENHANCING YOUR SPIRITUAL WELL-BEING Learn how to counteract lifes chaos Discuss the need for balance Discover your beliefs Examine your values vs. your actions Employees, Supervisors and Managers1 hourFINDING MEANING IN YOUR WORKUnderstand the barriers to finding meaning in your work Know what makes work meaningful Discover strategies you can use to make your work more meaning-full Learn what managers and HR can do to make work more meaningful for their employeesEmployees, Supervisors and Managers1-1.5 hoursGENERATIONS AT WORKUnderstand the different life experiences that shaped the values of different generations Become more open-minded when working with people of different generations Gain insights about how best to work with or manage people from different generationsEmployees, Supervisors and Managers1 hourGIVING AND GETTING MODULE 1 GIVING TO YOURSELF Examine your current level of self giving Understand the personal benefits of giving to yourself (& the price you pay if you dont) Recognize that you must give to yourself to be able to give to others Explore new ways to give to yourself ( Design personal plan for self-giving Employees, Supervisors and Managers1 hourGIVING AND GETTING MODULE 2 GIVING TO YOUR FAMILY  Examine your current perspective on giving to your family ( Identify what is really important to give ( Recognize the power of giving and the consequences of choosing not to ( Explore new ways to give to family members Employees, Supervisors and Managers1 hourGIVING AND GETTING MODULE 3 GIVING AT WORK: Creating a Positive WorkplaceExamine your current perspective on giving within your work environment Identify what is important for creating a positive workplace Recognize the power and consequences of giving or not giving Explore new ways to give within your workplaceEmployees, Supervisors and Managers1 hourGIVING AND GETTING MODULE 4 GIVING TO YOUR COMMUNITYUnderstand what giving to your community means to us as a group Discover time you didnt think you had Explore and discuss some of the many ways you can give to your community Recognize the power and magic of givingEmployees, Supervisors and Managers1 hourGRIEF AND LOSS - THE JOURNEY THROUGH GRIEF Understand what grief is, and typical reactions to grief Learn about the healing process of grief Identify coping strategies for grief Identify resources for supportEmployees, Supervisors and Managers1 hourHELPING CHILDREN COPE WITH TRAUMATIC EVENTSUnderstand childrens response to traumatic events Know what children need, and what you can do to help them adjust and cope Know when a child might benefit from professional helpEmployees, Supervisors and Managers1 hourJUVENILE VIOLENCE: WHAT YOU AND YOUR KIDS SHOULD KNOW  Factors that contribute to violent behavior Potential warning signs for violence What to tell kids about violence How to raise non-violent children How to help your child cope with traumaEmployees, Supervisors and Managers1 hour KEYS TO A HEALTHY MARRIAGELearn the myths about marriage Know the stages of marriage Learn what behaviors lead to marital conflict and divorce Discover the keys to creating and maintaining a healthy relationship with your partnerEmployees, Supervisors and Managers1 hourLIVING SINGLE / SINGLE AGAINDiscuss new ways for singles to socialize Learn four part strategy for mastering loneliness Discuss how to meet potential romantic partners , and avoid unhealthy onesEmployees, Supervisors and Managers1 hourMAKING ANGER WORK FOR YOU, NOT AGAINST YOUDefine anger and its sources Recognize unhealthy expressions of anger Develop skills for effective personal anger management Learn to defuse angry situationsEmployees, Supervisors and Managers1 hourMANAGING CHANGE  Recognize change as ongoing and normal Identify changes in the workplace Determine your reactions to change Identify a strategy for dealing with change Develop a personal action plan for moving through changeEmployees, Supervisors and Managers1 hourMANAGING FEARS IN TURBULENT TIMESUnderstand why fears have surfaced Learn ways to cope with and overcome new fears Learn ways to cope with terrorism Understand how your EAP can help Employees, Supervisors and Managers1 hourMIDLIFE QUESTMidlife crisisfiction or fact? Learn how the midlife years can be the best of your life Create this as a time of exploration Employees, Supervisors and Managers1 hourPARTNER VIOLENCE AWARENESS: Educating the Workplace Myths and misconceptions Recognition of abuse in the workplace, and resources for help Personal and workplace safety measures What to do if someone you know is in an abuse relationshipEmployees, Supervisors and Managers1 hourPERSONAL FINANCE: Get a grip on your personal financesKnow where your money goes Build a budget Avoid the credit trap Get out of debt Share money-saving ideasEmployees, Supervisors and Managers1 hourPERSONAL FITNESSUnderstand the physical and mental benefits of regular exercise and healthy eating Learn the type and frequency of exercise that will lead to health benefits Learn weight management techniques and healthy eating guidelines Develop a personal fitness action planEmployees, Supervisors and Managers1 hourPERSONAL RESILIENCE IN TIMES OF CHANGEKnow the definition/characteristics of a resilient person Be aware of your own skills and strengths Keep your sights on the Big Picture Develop personal resilience for moving through changeEmployees, Supervisors and Managers1 hourPERSONAL SAFETYBecome a tough target for criminals Increase awareness of dangerous situations Learn what to do if an attack is inevitable Develop a checklist of safety considerationsEmployees, Supervisors and Managers1 hourPLANNING FOR RETIREMENTAcknowledge changes in your life Seek new challenges and growth opportunities Learn to stay healthy Improve relationshipsEmployees, Supervisors and Managers1 hourPOSTPARTUM DEPRESSIONLearn the difference between the baby blues and postpartum depression Be able to recognize the signs and symptoms of PPD Know what you can do to be helpful to someone with PPD, or how to get help for yourself Know the benefits of your EAPEmployees, Supervisors and Managers1 hourPOWER OF ACCEPTANCEDiscover that we have choices even when it seems hopeless Understand which things we can and cant control in life Avoid self-defeating beliefs and practices Discover the power of acceptance or letting goEmployees, Supervisors and Managers1 hourPOWER OF AUTHENTICITYIdentify the qualities of an authentic person Discuss the emotional and physical consequences of not being authentic Learn how to become more authentic Discover the power and healing aspects of authenticityEmployees, Supervisors and Managers1 hourPOWER OF FORGIVENESSLearn the definition of, and misconceptions about, forgiveness Look at the benefits of forgiving Learn the costs of not forgiving Determine when it is time to forgive and how to do itEmployees, Supervisors and Managers1 hourPOWER OF INITIATIVEUnderstand that we have the ability to choose how we respond Identify roadblocks that may be getting in our way Discover how to re-frame self-defeating thoughts Identify our prioritiesEmployees, Supervisors and Managers1 hourRAISING DRUG FREE KIDSWhat every child should know about drugs Parenting tips for drug-proofing your kids Recognizing the warning signs of drug use Beyond Just Say No: Parents really make the difference What to do if your child is using drugsEmployees, Supervisors and Managers1 hourROAD RAGEUnderstand the causes of road rage Assess your own driving style Learn ways to avoid being a victim of or contributing to road rageEmployees, Supervisors and Managers1 hourSHIFTWORK STRATEGIES Learn shift work facts Discuss physical, social, emotional and spiritual issues associated with shift work Identify options for dealing with challenges of shift work Develop your own action planEmployees, Supervisors and Managers1 hourSINGLE PARENTINGLearn the advantages of being a single parent Develop healthy habits for time management, budgeting, co-parenting, and self-care Utilize team work and positive discipline Explore dating issuesEmployees, Supervisors and Managers1 hourSLEEP WELL: How to Get a Good Nights SleepLearn myths and facts about sleep, and the consequences of sleep deprivation Learn about a variety of sleep disorders Learn what interferes with sleep, and the basics of good sleep hygieneEmployees, Supervisors and Managers1 hourSMOKING CESSATION Describe the health consequences of smoking Identify the addictive elements of smoking List the benefits of quitting smoking Identify components of a quality smoking cessation programEmployees, Supervisors and Managers1 hourSTRESS MANAGEMENT: STRESS MANAGEMENT 101 Increase coping skills Increase productivity Improve health Improve relationships Increase job satisfaction Develop a personal stress care planEmployees, Supervisors and Managers1 hourSTRESS MANAGEMENT: COPING WITH STRESS Recognizing the warning signs of burnout What everyone should know about stress Your beliefs: Your secret stress ally Self care: New tools for a familiar task How do you cope with stress 10 coping tips for ongoing stress reliefEmployees, Supervisors and Managers1 hourSTRESS MANAGEMENT: STRESS AND OUR PERCEPTIONS Identify the way stress colors how we think and feel Stress, perception and our decision-making Rediscovering our choices in dealing with stress The effects of stress on our perceptions Talking back to your automatic thoughtsEmployees, Supervisors and Managers1 hourSTRESS MANAGEMENT: MANAGING STRESS AT WORK Whats your coping quotient? Portrait of a burned out employee Personal structuring: the antidote to chaos Balancing work and play Managing stress: When a just do it attitude just doesnt do itEmployees, Supervisors and Managers1 hourSTRESS MANAGEMENT: STRESS AND TEST ANXIETY Increase awareness of the causes and symptoms of stress/test anxiety Normalize stress/test anxiety Learn techniques on how to decrease stress/test anxietyEmployees, Supervisors and Managers1 hourSTRESS MANAGEMENT: ADAPTING TO STRESS: A GUIDE FOR CALL CENTER ASSOCIATES For Call Center employees: Understand the impact stress has on your life Identify internal and external stressors Develop personal strategies for managing stress inducers Learn stress-reducing techniquesEmployees, Supervisors and Managers1 hourSTRESS MANAGEMENT: HOLIDAY STRESS: MAINTAINING WELLNESS THROUGHOUT THE HOLIDAYS Identify the origins of holiday stress and holiday blues Identify ways holiday stress is different from other kinds of stress Understand ways to manage change and exercise healthy choices Understand ways to develop sound attitudes and actionsEmployees, Supervisors and Managers1 hour STRESS MANAGEMENT: HOW STRESS AFFECTS OUR EATING BEHAVIORRecognize the cues that trigger poor nutritional choices Understand the 5 challenges to nutritious eating Add self-care tools to your toolboxEmployees, Supervisors and Managers1 hourSURVIVING YOUR CHILDS TEEN YEARS Understand the process of adolescent development Identify your parenting style, and learn the most effective style Learn to handle teen rebellion Learn effective communication and parenting techniques for the teen years Identify warning signs of adolescent depression and substance abuseEmployees, Supervisors and Managers1 hourUSING YOUR 5 SENSES TO MANAGE STRESSUse your 5 senses to increase awareness, improve coping skills, and increase productivity Manage stress better, resulting in improved relationships and greater job satisfaction Develop a personal stress care plan Employees, Supervisors and Managers1.5 hoursWORKING WHILE PREGNANT AND BEYONDUnderstand the effects of stress on pregnancy Learn stress reduction and self-care techniques Learn how to balance pregnancy and work Prepare for your maternity leave and return to workEmployees, Supervisors and Managers1 hourYOUR ATTITUDE: Learned OptimismUnderstand the benefits of being an optimist Define and understand what makes us optimists or pessimists Learn to identify negative thoughts that lead to helplessness Develop strategies to positively explain setbacks Adopt stress-reducing techniques to gain personal control, feel energized, achieve goals and promote physical healthEmployees, Supervisors and Managers1 hourYOUR COMMUNICATION STYLE Identify the common roadblocks to communication Discuss effective communication skills Discuss peculiarities of human communication Problem-solving tools Beyond communication skillsEmployees, Supervisors and Managers1 hourYOUR SENSE OF HUMOR Psychological benefits of humor Physical benefits of humor Improving your sense of humor Tips for communicating humorEmployees, Supervisors and Managers1 hour CIGNA Behavioral Health  MANAGEMENT TRAININGS SEMINAR TITLE  GOALS AUDIENCE TIMEARMED ROBBERY (bank or retail versions)Hidden costs of armed robbery in the workplace Impact of robbery on victims Secondary victimization Before the fact helping employees be prepared After the fact helping employees healEmployees Supervisors and Managers1 hour up to 1.5 hoursBUSINESS RECOVERY AFTER TERRORIST ATTACKSExplore strategies for business recovery after disaster Learn ways to help employees struggling with grief, fears, or exacerbations of pre-existing conditions Discuss ways to respond to employees whose productivity does not return to satisfactory Learn how to promote tolerance, and respond to discrimination based on perceived similarity to terrorists Supervisors and Managers1 to 1.5 hoursCOACHING AND MENTORINGLearn the benefits of coaching and mentoring Know the qualifications of a good coach or mentor Know what a coaching/mentoring relationship consists of Gain ideas for next steps to implement coaching or mentoring in your workplaceSupervisors and Managers1 hourCOMMUNICATION SKILLSUnderstand basic verbal and nonverbal communication dynamics Improve your communication skills Learn the difference between passive, aggressive, passive-aggressive, and assertive styles of conflict communication Apply communication skills to leadership (for managers only)Employees Supervisors and Managers1 hour up to 1.5 hoursCUSTOMER SERVICE TRAINING: GIVING EXCEPTIONAL CUSTOMER SERVICEKnow the meaning of exceptional customer service, and its payoffs Learn how to form partnerships with your customers Know why you should be thankful for customer complaints Learn how to deal with difficult customers Learn strategies for taking care of yourselfEmployees, Supervisors and Managers1 hour DEALING WITH SUBSTANCE ABUSE IN THE WORKPLACE: FOR DOT-REGULATED EMPLOYERSEducate managers on the benefits of the Employee Assistance Program (EAP) Provide a brief overview of DOT regulations as they apply to your organizations policies and procedures Train managers to recognize the use of chemicals in the workplace, and know how to respond Supervisors and Managers1 to 2 hoursDIVERSITY TRAINING WORKING TOGETHER: BEING PART OF A DIVERSE WORKPLACEIncrease awareness of our beliefs, biases, and prejudices Discuss skills necessary to participate in a multicultural environment Recognize key factors in minimizing difficulties related to personal differences between co-workersEmployees, Supervisors and Managers1 to 1.5 hoursDRUG AND ALCOHOL AWARENESS FOR MANAGERSUnderstand problems associated with substance abuse in the workplace. Learn the signs and symptoms of substance abuse. Know your role and responsibilities Identify effective ways of managing impaired employees Supervisors and Managers1 to 2 hoursEAP EMPLOYEE ORIENTATIONKnow the benefits of your EAP Understand what kinds of problems the EAP can help you solve Learn how to use the EAP, and who is eligibleEmployees, Supervisors and Managers hourEAP SUPERVISOR/MANAGER TRAINING (A Managers Guide to the EAP)Understand the benefits of the EAP Learn how to use the EAP as a management tool Learn the steps to successfully refer troubled employees to the EAPEmployees Supervisors and Managers hour to 1.5 hoursHELPING EMPLOYEES COPE WITH PERSONAL LOSS AND MAJOR LIFE CHANGESUnderstand the symptoms and impact of loss, grief, and major life change on the employee and the workplace Explore stages of resolution of loss and grief Understand actions managers can take to help Build a list of resources to call on for helpSupervisors and Managers1 to 1.5 hoursORGANIZATIONAL DOWNSIZING Know the potential reactions of separated employees, remaining employees and managers during a downsizing, and how best to manage those reactions Learn how to conduct a separation meeting Learn how to support remaining employees, and minimize the adverse effects of downsizing on the organization Know how the EAP can help separated employees, remaining employees, and managersSupervisors and Managers1 to 1.5 hoursPARTNER VIOLENCE IN THE WORKPLACE: A Managers RoleRecognizing the impact of partner violence in the work setting Identifying signs and symptoms at the work site Addressing the challenge for supervisors Understanding the role EAP plays in supporting work site interventions Clarifying company resources and preventive strategies Supervisors and Managers1 hourPERFORMANCE MANAGEMENT AND PROGRESSIVE DISCIPLINELearn how to get the best possible performance from your employees Know how to ask for behavior change and deal with any resistance encountered Know the steps of progressive discipline Know how the EAP can help you with the performance management and progressive discipline processesSupervisors and Managers1 hourRESPECT IN THE WORKPLACE: PREVENTING SEXUAL AND OTHER FORMS OF HARASSMENTTo promote a workplace free of all forms of harassment Create an awareness of what constitutes sexual harassment Know what steps to take if you are being harassed at work Know appropriate ways to respond (for managers) to allegations of harassment, so as to resolve it and minimize company liability Employees Supervisors and Managers1 to 1.5 hoursRESPONSIBLE GAMBLINGDistinguish between healthy and problem gambling Learn guidelines for gambling responsibly Know how to get help for yourself or others for problem gambling MANAGERS VERSION: understand the impact of problem gambling in the workplace and learn how to intervene appropriatelyEmployees Supervisors and Managers1 hour up to 1.5 hoursSTRESS MANAGEMENT FOR MANAGERS Increase coping skills Improve productivity Increase job satisfaction Learn to recognize stress in self and others Gain management tools to support employees Develop a personal self care planSupervisors and Managers1 to 1.5 hoursTALKING TO EMPLOYEES ABOUT SENSITIVE SUBJECTSDefine sensitive subjects Review how problem behavior is maintained Identify common detours from solutions Learn guidelines for talking to employees about sensitive subjects in a respectful manner that is likely to result in changeSupervisors and Managers1 hourTEAM-BUILDING (for managers)Develop an understanding of what makes a cohesive team Learn strategies to motivate employees and retain them Discuss the importance of communication in building a team Review how the EAP can be of assistance to managers Supervisors and Managers1 hourTRIAGING THE BEHAVIORAL HEALTH CARE PATIENT IN THE WORKPLACECoordinate occupational health services and EAP roles with behavioral healthcare patients Develop joint focus aimed at improved functioning, return to work, reduced absenteeism and on-the-job accidents Reduce stress level of occupational health staff Clarify referral and follow-up proceduresOccupational Health Services staff, safety team members, Supervisors and Managers1.5 hoursVIOLENCE IN THE WORKPLACERecognize potential triggers and warning signs of violent behavior Identify the violence spectrum Learn conflict resolution skills to defuse conflict early Utilize precautionary resources, consistent with company policyEmployees Supervisors and Managers1 to 1.5 hours Please contact the Employer Service Coordinator at 1.800.241.4057 ext 2646 for more information or if you would like to schedule a seminar/training. Please be aware of your organizations policy governing the use of ESHsis there a pre-approval protocol you need to follow before scheduling services? How many hours are you authorized to use? PLEASE NOTE that a minimum of 4 weeks notice is required to schedule a seminar/training. Once a seminar/training has been scheduled, cancellation or changes for any reason must be made to the Employer Service Coordinator a minimum of 2 full business days prior to the scheduled date. Failure to give a minimum notice of 2 business days will result in a reduction of the number of Employer Service Hours equal to the number of hours scheduled.  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