REMINDER TO ALL CIGNA PROVIDERS:

To better serve our members, CIGNA HealthCare and HealthPartners formed a strategic alliance to make a comprehensive, national network available to CIGNA HealthCare and HealthPartners employer groups and individual customers.

What you should know:
•The alliance national network is comprised of the CIGNA National provider network and the HealthPartners provider network – both medical and behavioral health.
•The HealthPartners service area is Minnesota, North Dakota and Western Wisconsin.
•CIGNA membership (including Behavioral Health) within the HealthPartners service area will utilize the HealthPartners provider network.
•HealthPartners membership (including Behavioral Health) will utilize the CIGNA National provider network in areas outside the Minnesota, North Dakota and Western Wisconsin service area.
•Members with a CIGNA HealthCare identification card are considered “CIGNA” members.
•Members with a HealthPartners identification card are considered “HealthPartners” members, but their card should also contain a CIGNA logo.
•The appropriate claims address is located on the back of the ID card.
•The back of the ID card will also contain the appropriate contact information for medical management and precertification.

CIGNA HealthCare/HealthPartners Strategic Alliance Quick Reference Guide for Providers

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If you have topics you'd like to see addressed here please let us know. Contact us at NetworkDevelopment@cigna.com and we'll dig into them. We want this brief to be as informative and insightful as possible and to address topics important to our practitioner community.