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HEALTH PROMOTION/PREVENTIVE HEALTH SERVICESCIGNA encourages participating practitioners to educate participants about their diagnosis along with treatment information and suitable health promotion strategies. This may also include providing literature, suggesting books, or informing the participant of other educational resources and self-help groups. As appropriate, the practitioner should recommend the use of preventive strategies that may include relapse prevention, stress management, wellness programs and lifestyle changes. CIGNA offers Preventive Health Programs on depression and attention-deficit/hyperactivity disorder as well as consumer-oriented educational materials on a variety of topics. The intent of our Attention-Deficit/Hyperactivity Disorder (ADHD) program is to educate and empower caregivers, to reduce the impact of problems commonly associated with the disorder and to encourage early detection of ADHD in siblings. Automated rules in our claims processing system identify each new case of ADHD. Educational information and tools are mailed to parents and guardians to improve their understanding of, and their ability to manage, their child’s condition and to encourage coordination and consistency of response across medical, behavioral, educational, family, and other social settings. Initial and annual screening for depression, stress, and anxiety is now routine within CIGNA HealthCare’s Medical Disease Management Programs, encouraging the identification and treatment of behavioral health disorders that may occur as coexisting conditions with medical disease. Those who screen positive are provided intensive care management, and ongoing standardized protocols for assessment and intervention are applied until the behavioral health condition remits. Where consent is provided, additional materials and support are made available to the participant’s medical practitioner, or a referral for treatment with a qualified behavioral health practitioner can be arranged. In addition, CIGNA’s National Care Center maintains a depression preventive health program for participants with employer product plans. Cases are identified from first calendar year admissions for Major Depression, and educational materials that support treatment and medication compliance are provided in two separate mailings following hospital discharge. See our website (www.cignabehavioral.com) for the latest information on these services. We Want To Hear From You
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