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Learn about Personal Well-being

Managing Stress Kit

Frequently Asked Questions

Education & Resource Center

Forms (includes California GRIEVANCE FORM)

Find a Therapist/Psychiatrist/Hospital

Your Employer ID is typically the commonly-known name of the company YOU WORK FOR, but without the spaces and in lowercase. Example: xyzcorporation
Employer ID:
Don't know your Employer ID? Call CIGNA eCommerce Customer Service toll-free at 1.888.259.6279.

For individuals that have Cigna Behavioral Health through a Cigna Medical Plan, you may log onto to access applications for:

  • On-line personal health record
  • Self-management tools
  • E-enrollment in Wellness Programs
  • Information about Claims
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Disaster Resource Center

The materials on this site were selected to help people cope with a variety of disasters, crises, and challenging situations. Click here to explore these resources.

Información y recursos - Español
Haga clic aquí para acceder a los materiales relacionados con desastres.

Zika Virus Information

10-Second Guide to Your EAP/Behavioral Benefits

Here is how to access your Employee Assistance Program (EAP) and behavioral benefits.

What Benefits Do I Have?

To see which benefits you have, please log in and click on "Look Up Your Benefits." To log in, enter your employer ID in the lower left-hand corner of this page.

EAP Counseling Benefits

You may be eligible for counseling sessions at no cost through your Employee Assistance program.

To access your EAP counseling benefits, you need to get authorization before your in-person appointment (telephone appointments do not require authorization, but they can be scheduled online). You can do this online by logging in and clicking on "Look Up Your Benefits" link on left-hand side of the page. Then, click on "EAP" on the left side of the screen.

Behavioral Benefits

For routine, outpatient behavioral service, you do not need authorization, except in a very limited number of cases. Simply log in and find a Psychiatrist or Therapist by clicking on the "Find a Provider" link. To access other behavioral benefits, please log in and call the number on the bottom, left hand corner of the screen.

You can log in by entering your employer ID in the lower left-hand corner of the screen.

Cost and Quality Comparisons for Cigna Members

For additional benefit information or for cost and quality comparisons, log in to

Note: Not all procedures are included in the cost and quality comparisons.

Register for ( is only available to those customers who have medical benefits through Cigna )
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