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You do NOT need to log in to access the Provider Directory, Self-assessment, or Claim Forms.
Your Employer ID is typically the commonly-known name of the company YOU WORK FOR, but without the spaces and in lowercase. Example: xyzcorporation
Employer ID:
As of 1/15/2008, a PIN is no longer required to log in to the site.
Don't know your Employer ID? Call CIGNA eCommerce Customer Service toll-free at 1.888.259.6279.

Our website will be down for extended maintenance beginning Saturday November 21st at 5:00 a.m. Central Time. We expect the site to be available again by 1:00 p.m.

Disaster Resource Center

The materials on this site were selected to help people cope with a variety of disasters, crises, and challenging situations. As such, much of the material may help you and your family to prepare for or respond to an influenza threat or outbreak. Click here to explore these resources.

10-Second Guide to Your EAP/Behavioral Benefits

Here is how to access your Employee Assistance Program (EAP) and behavioral benefits.

What Benefits Do I Have?

To see which benefits you have, please log in and click on "Look Up Your Benefits." To log in, enter your employer ID in the lower left-hand corner of this page.

EAP Counseling Benefits

You may be eligible for counseling sessions at no cost through your Employee Assistance program.

To access your EAP counseling benefits, you need to get authorization before your in-person appointment (telephone appointments do not require authorization, but they can be scheduled online). You can do this online by logging in and clicking on "Look Up Your Benefits" link on left-hand side of the page. Then, click on "EAP" on the left side of the screen.

Behavioral Benefits

For routine, outpatient behavioral service, you do not need authorization, except in a very limited number of cases. Simply log in and find a Psychiatrist or Therapist by clicking on the "Find a Provider" link. To access other behavioral benefits, please log in and call the number on the bottom, left hand corner of the screen.

You can log in by entering your employer ID in the lower left-hand corner of the screen.

 
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