Who Are Our Providers?

Because your needs are important to us, Cigna Behavioral Health brings the highest standards for provider care to you. We recognize that our provider network is a key factor in how you choose, and use, your mental health and substance abuse benefits. Our providers bring with them years of experience that includes valuable counseling specialties that can be customized to you and the needs of your family.

Provider Specialties
Cigna Behavioral Health offers you providers with specialties in areas of mental health or substance abuse issues, including

• Adoption Issues
• Alcohol/Substance Abuse
• Anxiety Issues
• Child/Adolescent Issues
• Cultural Issues
• Depression Issues
• Eating Disorder
• Family Counseling
• Gender/Sexuality Issues
• Grief and Loss
• Health Issues
• Marital/Couples Counseling
• Medication Management

Finding a provider
The specialties listed above correspond to our customized provider search on the Cigna Behavioral Health's website. The provider search option can be found at http://www.cignabehavioral.com/. You can also call us and speak with a Personal Advocate who can help refine your needs. Call the phone number on the back of your card for further assistance. You can call one of our Personal Advocates at anytime. They can assess your needs and help you sort through the benefits available to you. You can call the phone number listed on the back of your insurance card for assistance.

What we look for in our providers
The accreditation process for CBH is extensive. We carefully investigate many factors, including years practicing, counseling specialties, and provider credential levels. Our providers include: psychiatrists, PhD level providers, and licensed Masters and Social worker level counselors. A provider is required to be a licensed professional that can practice independently in the state in which they are licensed.

Cigna Behavioral Health has worked to develop a provider network that is convenient for your needs. We know that finding a provider that is close to your home can be important with busy schedules. For people living in rural areas, Cigna Behavioral Health will do the "leg work," finding a caring provider for your situation and location.

We want to hear from you
The best judge for evaluating our providers is you. We are always available to receive feedback from you concerning your experience with our providers. We will be proactive with this feedback. Hearing the good feedback helps reinforce our strong provider network. Likewise, if you have concerns about your experience with a provider, it is important that we hear that too. Our dedicated staff will respond to any questions or concerns in a timely manner.

It is very important for you to find a "good fit" with the provider you select. The information provided here helps you to better understand what we at CBH look for in a provider and what they can offer you. By identifying the expertise and specialties of our providers, our hope is to pair your needs for the best possible care for you and your family. We are here to help you meet those needs.