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Your Employer ID is typically the commonly-known name of the company YOU WORK FOR, but without the spaces and in lowercase. Example: xyzcorporation
Employer ID:
Don't know your Employer ID? Call CIGNA eCommerce Customer Service toll-free at 1.888.259.6279.

Find a Therapist/Psychiatrist/Hospital

Read these frequently asked questions to find out what to look for when selecting a provider.

Obtain a customized list of qualified Cigna behavioral health individual practitioners by specifying one or more of the search criteria below. NOTE: Cigna does not require pre-authorization for routine, non-EAP, outpatient office visits with an in-network provider. Most plans do require pre-authorization for hospital care or other non-routine behavioral programs. Please call your personal advocate for more information, using the number on the back of your ID card.

For best results, please log in at the left, using your Employer ID. This will ensure that you receive the correct referrals for your specific plan.
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Provider type Therapist/Psychiatrist Clinic Hospital/Behavioral Program

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Network Behavioral Health EAP

Search Hints:

  • If you're unsure of the spelling of the therapist's, hospital's, or clinic's name, just enter the first few letters and the system will find all names that start with those letters.
  • For common names like Smith, it is best to enter at least some part of the first name to narrow down the results list.
  • Narrow down your search by selecting the state where the therapist's office, hospital, or clinic is located.

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